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While this is a large ophthalmology office, the infrastructure is run relatively well, though I agree with other reviewers that the front office staff leave a lot to be desired in terms of customer service and relations. One does feel like a widget on an assembly line. The "mill" does, however, work to some extent to ferry patients in and out within an efficient system. Having said that, however, having Karen Oxford as an eye doctor is worth the "mill" experience. She is friendly, humble, respectful and knowledgeable. She does not make the patient feel that she is in a rush to the next patient. After being unhappy with several eye doctors in my life, I am very happy to have found Dr. Oxford.

Dr. Karen Oxford is fantastic. She is friendly, warm, caring, extremely knowledgeable. I go to her for my annual eye exams as well as to get my tear ducts plugged. I highly recommend her. My only complaint is that it takes a while to get an appointment with her, but that is typical of most great doctors.

He is a very nice and competent doctor. He has a really pleasant personality. I just needed to get my eyes checked after a Lasik surgery made elsewhere. He answered all my questions. He explained to me in details what I wanted to know. He also gave me discount since he did not need to do too much for me.

Great dr.

* [ EYE CHART ]<br> BEFORE EXAM<br><br> __ __ <br> (@)==(@) U R W U R Z<br> /_\ p q t v e o<br> /\/\/\/\/ o o o o <br> . . . . <br><br> <br> *DURING EXAM* <br> ___ ___<br> C A N U [ + ] ==[ + ]<br> s e e & !_!<br> r e a d ? ++++<br> <br> *AFTER*<br> _____ ____<br> ( $$ )==( $$ )<br> H O W ==== ====<br> m u c h ? [..]<br> /--------\<br><br>For every annual visit with Dr. Karen Oxford, my eyes would be "dilated" before I sort of see her. All my foggy eyes can see was the bushy blonde hair and a blank face. I told the "prep tech" that I was wondering what she looks like and she gave me a picture of Dr. Oxford. <br><br>Doctor Oxford comes with a distinguished curriculum vitae! She was top of her class since Bryn Mawr (Magna Cum Laude) among other high honors throughout her career! She is also the Director of Corneal & External Diseases at the Pacific Eye Associates since 1995 and is a Clinical Professor of Ophthalmology at California Pacific Medical Center. She is certified to Excimer laser PRK and Lasik with VISX laser! Besides, I had 3 top physicians recommended her for my blurry worn out eyes. Make your appointment early in the morning, you will not have to wait as long.<br><br>Correction on website: <a href="/redir?url=http%3A%2F%2Fwww.pacificeye.com&s=a9eec3e8dc05aebb0233b172c51978963a711a8bd49dd59e8fc1708b518f0d19" target="_blank" rel="nofollow">pacificeye.com</a>