Medical Records Clerk
We are a large multi-specialty ophthalmology practice dedicated to serving the vision needs of our patients. The medical records department fulfills a vital role in organizing, storing, and routing patients’ demographic and health information as well as other important business records. Physical requirements include the ability to sit at a desk or workspace for up to eight hours per day and be able to lift no more than 10 pounds from a standing position.
Primary Job Qualifications
- Excellent written, verbal, and interpersonal communication skills
- Able to multitask and prioritize
- Detail oriented and organized
- Efficient and accurate in a fast-paced environment
- Punctual and eager to learn
Core Performance Categories and Job Responsibilities
- Patient focus and communications
- Always friendly, professional and cordial
- Maintain confidentiality of patient PHI
- Answer patient questions pertaining to accessing their medical records
- Explain HIPAA regulations and guidelines to patients
Technical Skills
- Understand and comply with HIPAA regulations and office privacy policies
- Assemble patient charts correctly and speedily
- Accurate data entry
- Accurately scan medical charts and related documents into patient chart and tabs
- Understand copier and scan equipment maintenance protocols
- Schedule appointments to prep an add-on patient’s chart
- Read and understand clinical notes
- Scans accounting and other business documents into correct files and tabs
- Uses time effectively
Peer Relations
- Always friendly, professional, and cordial to peers
- Attends work regularly
- Answers facility calls and assists with projects as asked
- Seeks out opportunities to learn additional tasks
- Contributes ideas and suggestions on workplace improvement
- Receives constructive feedback professionally
- Accepts accountability for actions
- Readily seeks to assist others
Email your resume/CV to eyeservices@pacificeye.com with “Medical Record Clerk” in the subject line.
